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In the world of business, most organisations work hard to understand and impress their ever-evolving audiences. They carefully design the customer journey – from a first engagement to repeat business – and invest a lot of time and money in optimising it. In the world of...

Catering for 21st century students in primary, secondary, post-secondary, lifelong, and corporate education requires a multifaceted understanding of the new generation of learner. After all, today’s youth are tomorrow’s leaders: they have the power to transform the way businesses, healthcare providers, educational institutions and governments are...